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SS .1522. Reenu Jose - Sheba Kurian



NR NURSE REENUJOSE 0:00 Start Hi, good evening my name is Trina Jo's one of the registered nurses working in this Children's Hospital. How can I help you todayIS INTERLOCUTOR SHEBA KURIAN 0:14 I have been waiting for the past one hour with my child who is sick no one has come and seen my daughter's I want the doctor right now sisterNR NURSE REENUJOSE 0:25 I'm very sorry to hear that and for the better communication How can I address you?IS INTERLOCUTOR SHEBA KURIAN 0:31 My name is ShivaNR NURSE REENUJOSE 0:34 Shiva I'm very sorry to say that the doctor is very busy in emergency department. They are attending a critical patient route no that's the reason they are able to attend your church so once they are free they will come and attend your child as soon as possible.IS INTERLOCUTOR SHEBA KURIAN 0:52 You Okay sister actually my daughter had a fever and cough two days ago and since morning she has been experiencing chest tightness, wheezing and breathing difficulty so I'm just concerned whether she's having the asthmatic attack. So to confirm that I want the doctor sisterNR NURSE REENUJOSE 1:13 yeah your concerns are reasonable Miss Shiva thank you for briefed me in detail about your child's condition. And all condition note similar to the asthma and doctor is only the authorized person will assess your child and according to his assessment, he will provide you clear a diagnosis of your child Am I clearIS INTERLOCUTOR SHEBA KURIAN 1:34 to you? Yes sisterNR NURSE REENUJOSE 1:38 Angie the doctor comes Can I check your check your child vital signs and can I assess her alsoIS INTERLOCUTOR SHEBA KURIAN 1:45 sister if you assess the tired will be able to provide me the diagnosisNR NURSE REENUJOSE 1:54 and can sense your consents Miss Shiva the brighter sensor is most important before the treatment or any therapeutic procedure also because once we are checking only we can came to know that if she have any difficulties or anything if it is critical or anything, we will inform the doctor as soon as possible also, and according to my findings, I can explain to the doctor and he will come and take your child also once the doctor will check only we can clear out the diagnosis. Am I clear to you?IS INTERLOCUTOR SHEBA KURIAN 2:29 Yes sister. So how long I should wait for the doctor.NR NURSE REENUJOSE 2:34 I can I'm really sorry to say that I cannot tell the extra time. But don't worry your child will be the next priority of us and once he will be the doctor will finish their work he will come and see your child soon. And until that time, you can relax and be calm also I will provide your child a comfortable position so that she can rest peacefully how does that sounds?IS INTERLOCUTOR SHEBA KURIAN 3:00 It sounds good sister and you can have a look on my daughter.NR NURSE REENUJOSE 3:06 You thank you for allowing me Miss Shiva. Once again am I showing you that I can understand being a mother You are very much concerned regarding yourself. But don't worry, the good thing you got her here your child is saved here and we will provide her a better management and we will make her comfortable and healthy also. Now I will proceed with checking her vital signs and I will make a good comfortable position for her also. Do you have any other concerns?IS INTERLOCUTOR SHEBA KURIAN 3:38 I don't have any other concerns.NR NURSE REENUJOSE 3:42 Okay, okay. Thank you for allowing me to check your child's vital signs. And I hope I have cleared all your doubts if you have any concerns you can contact me by ringing the buzzer. I will come and attend you thank you for listening me I should said faster recovery.IS INTERLOCUTOR SHEBA KURIAN 3:58 Thank you.


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