NURSE (71%), INTERLOCUTOR (29%)
IS INTERLOCUTOR SHEBA KURIAN 0:00 Good morning.NE NURSE EZURIKELINDA 0:03 How are you doing today?IS INTERLOCUTOR SHEBA KURIAN 0:05 I'm doing goodNE NURSE EZURIKELINDA 0:11 My name is Linda, I am I am a nurse, a registered nurse in this community indeed this and often agents, please may I know what you you are here forIS INTERLOCUTOR SHEBA KURIAN 0:25 a year sister, my name is Shiva and I'm here with, with with, I need an assistance from your agency. Because my mother is a little odd. She's 80 years old. So I just want to go out for 15 days for my bar. So in my house Norman is there so I just want to know the water all the services are you providing from your agency?NE NURSE EZURIKELINDA 0:58 I understand. You see our agency provide care for the air that more especially when they are sick, or they have no one to be taking care of them at school. So when you come here with give them the care they needed for the this time to reach them. So I don't know if I may know about your your models, if he has any medical condition, or any issue as regarding so.IS INTERLOCUTOR SHEBA KURIAN 1:35 Actually, my mother is diabetic and hypertensive. And she even has a cardiac problem too. And she is on regular follow up and on medications. So I just want to know like what are the services would you provide from your agency like total hours or 24 hours and someone would come and take care of my mother at home? Or if you have any nursing homes? Can I shift my mother to there for 15 days? So could you please explain me in detail all those things?NE NURSE EZURIKELINDA 2:10 Okay, actually, here we offer nursing services, we can take care of your mother, as the time be even as long as the 15 days. All you need to do is to pay if he or she is on medication, we give her medication according to doctors shall and if he or she cannot take care of taking beds, we also give bed beds in all our patron beds as regards to the patient's condition. We we can as well as feed the patient, according to its three requirements, depending on what is required. According to the health just like said your model is that so know how to regulate the diet. And we also have registered nurses, dieticians that work with our agency, who can take care of all those things. And on a weekly or daily basis, according to the patient's condition, doctors are usually informed to come and check the patient if there is any issue or any continuation of medical treatment, or eventual. If a person gets sick in the home on homecare, we can actually transfer the patient to the hospital immediately why informing you so and all we need to do is to have your contacts and a set common contacts on who to reach if there are cases of emergency and I'm really assuring you that won't take good care of your model for the time beingIS INTERLOCUTOR SHEBA KURIAN 4:06 and I would like to know about charges and all SR if you have any tarrif Could you please provide me that so that I can have a quick look on thatNE NURSE EZURIKELINDA 4:19 sorry, please come again with what you said.IS INTERLOCUTOR SHEBA KURIAN 4:22 I just want to know the charges of your services.NE NURSE EZURIKELINDA 4:28 Okay, our charges are not are not really bad, since we we have to feed and take proper care of the patient. And we have also people who are special lies in this field and they can take good care of your mother. So for the charges for 15 days we can give you so tasm DRAM for the 15 days but if you want to register more, we also we can give you 3000 For a month But since is half of 15 days, half a month we'll give you 2000 dirhams for that and we are sure you will take good care of your model also physically psychologically because there are other activities which they do in order to keep them psychologically stable in in thisIS INTERLOCUTOR SHEBA KURIAN 5:23 Okay sister okay I will just go through and I will let you know what services I need and I'm tank I'm Thank you thankful for you to explain me all this in detail.NE NURSE EZURIKELINDA 5:38 Okay, thank you very much. I really appreciate it. In case if you have any question as to their regard, please don't hesitate to ask me.IS INTERLOCUTOR SHEBA KURIAN 5:49 Okay, thank you so much.