SPEAKERS NURSE (68%), INTERLOCUTOR (32%)
NS NURSE SHILPA ROOJ 0:01 Hello, good morning, please come in have a seat.IS INTERLOCUTOR SHEBA KURIAN 0:04 Thank you, sister.NS NURSE SHILPA ROOJ 0:07 My name is Shilpa. I'm the head nurse working in this nursing agency. Could you please tell me your name?IS INTERLOCUTOR SHEBA KURIAN 0:14 My name is Shiva.NS NURSE SHILPA ROOJ 0:17 Okay, Miss diva. How can I help you today?IS INTERLOCUTOR SHEBA KURIAN 0:20 Sister, I'm a journalist and I want to go for outdoors. I want to go for my job for 15 days that is away from my house. Actually, my mother, she's very old, and she's alone at home. So I just want to order all the services are available in your agency.NS NURSE SHILPA ROOJ 0:40 Well, that's great. You did the right thing by coming here. And I am here, I will help you in that. But before that, could you please tell me your mother's name and age for my documentation?IS INTERLOCUTOR SHEBA KURIAN 0:51 My mother's name is Julia. And she's eight years old.NS NURSE SHILPA ROOJ 0:56 All right. Thank you so much. So I understand and there are some services that are available. I will discuss with you. But before that, I would like to know more about your mother's health condition.IS INTERLOCUTOR SHEBA KURIAN 1:10 Would that be okay? Year sister? Oh,NS NURSE SHILPA ROOJ 1:13 okay. All right. So could you please tell me? Does your mother have any health condition like hypertension, diabetes, anything like that? Yes, sister.IS INTERLOCUTOR SHEBA KURIAN 1:22 She's a diabetic at diabetes. She has diabetes and hypertension, and she is on regular medication and on regular follow up system.NS NURSE SHILPA ROOJ 1:32 Okay, that's great. And what about your mother's dietary pattern? What kind of food she likes?IS INTERLOCUTOR SHEBA KURIAN 1:38 She likes only vegetarian sister and she takes three meals per day.NS NURSE SHILPA ROOJ 1:43 Okay, that's great. Does she have any habits of drinking and smoking anything?IS INTERLOCUTOR SHEBA KURIAN 1:50 No, sister, no, no such habits.NS NURSE SHILPA ROOJ 1:54 Okay, thank you so much. I mean, Shiva, I'm noting it down, I have your conditions. And I'd like to know what kind of services you are looking for.IS INTERLOCUTOR SHEBA KURIAN 2:04 Actually, I would like to know about your services. And I will select according to that, it would be okay. If the if someone is coming to my house and take care of my mother would be okay, but could you please explain me in detail what are the services are available? Then I will select according to that.NS NURSE SHILPA ROOJ 2:25 Okay, all right. No problem, I will tell you what are the services we provide? Okay, so, first of all, there is a service called home visit where a nurse will go at home, okay, and provide individualized care, whatever the knee according to the needs of your mother. Okay. And also, there's neither 24/7 services available on our place, or your mother can be admitted here and we will provide all the services. Alright. From that, there is also a service available based on the need, for example, medications or CO food and also some other service too, based on the services individual person will go and take care of them separately.IS INTERLOCUTOR SHEBA KURIAN 3:16 Okay. NS NURSE SHILPA ROOJ 3:17 appear to you.IS INTERLOCUTOR SHEBA KURIAN 3:20 Okay, sister.NS NURSE SHILPA ROOJ 3:23 All right. So do you have any concern regarding that?IS INTERLOCUTOR SHEBA KURIAN 3:28 Sister? Could you please explain me the charges of your services?NS NURSE SHILPA ROOJ 3:34 Well, if definitely the charges will be according to the services that we provide. If the service includes 24/7 into our care, they know this will be more than $50 in a weekend, if the person is going for the whole visit to your place and providing individualized services will be increased aka $70 a week. So apart from that, it also varies based on your services that you provide. Okay.IS INTERLOCUTOR SHEBA KURIAN 4:05 Yes, sister, I think you have the care home right? I think if I took my mother to here for 15 days, it would be okay because she never feels lonely.NS NURSE SHILPA ROOJ 4:20 Or like he is that will be very beneficial for your mother as you're told that you will be going for long term at least 15 days. So it will be very beneficial because she will feel at home and she will get other partners as the same like her age. So she will feel like socialize more you know very energetic. So yeah, that will be very beneficial for herIS INTERLOCUTOR SHEBA KURIAN 4:49 sister, then,NS NURSE SHILPA ROOJ 4:50 please Yes, yes, please.IS INTERLOCUTOR SHEBA KURIAN 4:54 If you have the brochure, please get me one so that I can go look into that and I will work removed with a better option.NS NURSE SHILPA ROOJ 5:02 If differently here is a brochure for our services and the charges applied to each so you can look into it and you can decide based on that and after that you kindly let me know so that I can add in all the arrangements and do the procedures. Alright,IS INTERLOCUTOR SHEBA KURIAN 5:20 Sister Okay, thankNS NURSE SHILPA ROOJ 5:23 you Miss Eva for your coming and sharing your problems with me and I will take care of it. Okay. Okay. ThankIS INTERLOCUTOR SHEBA KURIAN 5:31 you.NS NURSE SHILPA ROOJ 5:32 Okay, you're welcome.