SPEAKERS NURSE (73%), INTERLOCUTOR (27%)
NS NURSE SINIMOL AUGUSTINE 0:01 Okay, good afternoon.IS INTERLOCUTOR SHEBA KURIAN 0:03 Good afternoon.NS NURSE SINIMOL AUGUSTINE 0:05 Please call your seat.IS INTERLOCUTOR SHEBA KURIAN 0:07 Thank you. NS NURSE SINIMOL AUGUSTINE 0:09 My name is Sonny, I am the presenter today in this nursing agency IS INTERLOCUTOR SHEBA KURIAN 0:13 you NS NURSE SINIMOL AUGUSTINE 0:14 may know how can I doIS INTERLOCUTOR SHEBA KURIAN 0:16 this I am a journalist by profession and I just want to go out for my work for 15 days. So my mother who is very old is alone at home so I just want to know what are the services you provide?NS NURSE SINIMOL AUGUSTINE 0:30 SSH I will explain about that detail. And before that my I know the about the details of your MotherIS INTERLOCUTOR SHEBA KURIAN 0:37 Yes sister my mother's name is Disha and he she's 80 years old and she is a hypertensive and diabetic and she is on regular medication and have a regular follow up as well sisterNS NURSE SINIMOL AUGUSTINE 0:54 okay issue the Condon to do his or her activitiesIS INTERLOCUTOR SHEBA KURIAN 0:57 she needs assistance to do the daily activity sisterNS NURSE SINIMOL AUGUSTINE 1:03 okay thank you for sharing this information and may know your name also please My name is Shiva okay Shiva we have 24 into seven hours of services here and we are we will we will arrange in nursing plan according to the needs of the patient and the middle how two or three nurses to our system is patient every day okay. We call all the time before I as I said earlier, we have 24 hours of service. So rather than covering the homecare services alsoIS INTERLOCUTOR SHEBA KURIAN 1:41 okayNS NURSE SINIMOL AUGUSTINE 1:42 . And for the homecare services, we will select a particular names for that and do you want to a separate news for the homecare nurse of Comcast Services?IS INTERLOCUTOR SHEBA KURIAN 1:56 You actually I want to know would it be better if the nurse come to my house and take care of my mother or would it be okay if I shift my mother to your nursing home for 15 daysNS NURSE SINIMOL AUGUSTINE 2:11 SS that also I will explain in the homecare services needed it will those charges will be separated okay and if nursing services means that you will be having another church okay and that I will give you a brochure for you. And in that brochure, the information will be containing about the different kinds of different services and the charges will be that applicable to the services it will be mentioned there we can go through that now. And after that you can come to me and we will discuss it later.IS INTERLOCUTOR SHEBA KURIAN 2:52 Okay sister and what are the expected care would you provide from your servicesNS NURSE SINIMOL AUGUSTINE 3:01 of Shiva and we are providing the oral care and assist or care and assistance in even including the showering and administration of medication and if any emergency conditions happened also we will have a doctor available in the 24 to seven hours of service basis. And we will provide all the systems in the daily activities like set showering and brushing and or have a walker to assess the patients and they will have a physiotherapist also, he will guide the patients regularly for his mobile for the mobility nerves and he will have it also she's there is the under the guidance of nutrition we are providing the diet to the patient. IS INTERLOCUTOR SHEBA KURIAN 4:00 OkayNS NURSE SINIMOL AUGUSTINE 4:00 and so multidimensional approach to all the patientsIS INTERLOCUTOR SHEBA KURIAN 4:06 cases and Okay sister, I'm glad that you have explained to me very well and I will just go through the brochure and I will let you know which service are you Oh, and I will do according to accordingly.NS NURSE SINIMOL AUGUSTINE 4:22 Okay, thank you Shiva and please go through that brochure. And by the time you can come to me and we can select one services.IS INTERLOCUTOR SHEBA KURIAN 4:31 Okay. NS NURSE SINIMOL AUGUSTINE 4:34 Okay, thank you Shiva, I explained. I think I have explained all the doubts. And if you have cannibal further concerns you can come to me after after going through this brochure.IS INTERLOCUTOR SHEBA KURIAN 4:46 Okay, thank you so much.