NURSE (69%), INTERLOCUTOR (31%)
NN NURSE NAIJI SAJI 0:03 Good morning.IS INTERLOCUTOR SHEBA KURIAN 0:04 Good morningNN NURSE NAIJI SAJI 0:09 Please take your seat.IS INTERLOCUTOR SHEBA KURIAN 0:11 Thank youNN NURSE NAIJI SAJI 0:15 My name is Nigel hirji I'm a head nurse in this nursing agency. How many it was you?IS INTERLOCUTOR SHEBA KURIAN 0:20 You can call me ShaybahNN NURSE NAIJI SAJI 0:25 Okay, Michelle, about what brings you here today.IS INTERLOCUTOR SHEBA KURIAN 0:29 Sister actually I'm I'm a journalist by profession and I will be station for 15 Next 15 days. So my mother who is very old is alone at home. So I want to know the services which you provide from your agencyNN NURSE NAIJI SAJI 0:50 of Koshiba we can help you with that you are on the right place I'm here to help you search shape up before going further Can I ask you a few more questions related to your mother the present situation defineIS INTERLOCUTOR SHEBA KURIAN 1:03 Yes sisterNN NURSE NAIJI SAJI 1:07 Shiva tell me what kind of nursing service you are looking for from outsideIS INTERLOCUTOR SHEBA KURIAN 1:13 sister actually she's 80 years old so I would like to have services like someone could have could come my house and take care of my mother or else if the service is well and good I will shift my mother to her nursing care homeNN NURSE NAIJI SAJI 1:36 yeah, so of course Oh, thank you so much for this information definitely we can we can carry out that so first of all I need to ask you regarding your father health condition, but please tell me your your mother have any ongoing medical conditions like diabetes or hypertension like that.IS INTERLOCUTOR SHEBA KURIAN 1:54 A year sister she is diabetic and hypertensive and she is on regular medication and have a regular follow up as well.NN NURSE NAIJI SAJI 2:04 Okay, other than this problem, she is having any other medical conditionIS INTERLOCUTOR SHEBA KURIAN 2:08 or no sister she can walk without assistance and she views glasses and other than that she doesn't have any other issues.NN NURSE NAIJI SAJI 2:20 Okay, could you please tell me about the routine of your father? Which means with which time he's going to bed and could you please tell me like that?IS INTERLOCUTOR SHEBA KURIAN 2:29 Yes, sister. She woke up in the early morning and she just have a three meals per day and she just sleep at 10NN NURSE NAIJI SAJI 2:44 Okay, thank you so much Maria for this information is really helped me to understand your mother person situation much more. Let me explain in what are the service, our inflamm our nursing agency in our nursing agency, we are provided only for nursing service. Same for all the patients. And apart from that here there is a dietitian is available, dietitian will look out the dietary your mother to be worried about the diet pattern. And in addition to this, here, there is copyist and occupational therapies available, they will have guide you how to do activities here there is yoga meditation, all the programs that are available to definitely the your mother can help with this. Definitely it will be helpful for us and much more clearer to you aIS INTERLOCUTOR SHEBA KURIAN 3:39 year sister.NN NURSE NAIJI SAJI 3:43 As you mentioned like that you are mainly focusing upon the homecare and as well as if you are interested you can transfer your product to our nursing agency. So in our nursing agency, service are also available. If you are interested, I can send the nurse to your home. So she will give you give your mother accurate care, which means assistance during showering. Daily Living everything day will take care but you think that do you offer that one or you need to transfer your mother to this agency? How do you think thatIS INTERLOCUTOR SHEBA KURIAN 4:18 could you please explain me what are the charges for your services so that I can opt according to my convenience.NN NURSE NAIJI SAJI 4:28 Of course, I will give a chart regarding how much charges is needed for the care. So it is very much essential beneficiary for you if I'm given the chat. So you can go through the chat and you will find then you can inform me which are the service you are adopting. Is it fine? IS INTERLOCUTOR SHEBA KURIAN 4:47 Yes.NN NURSE NAIJI SAJI 4:51 Anything else would you like to ask with me regarding your mother's condition at all?IS INTERLOCUTOR SHEBA KURIAN 4:55 Do you have any brochure regarding your services? so that I just can have a look and I can opt according to that.NN NURSE NAIJI SAJI 5:07 Yes, Misha by here there is a brochure available I will keep you brochure which included what was service we are providing from our nursing agency. So you can go through that brochure so on to whatever service you want please let me know I will carry out the further procedure regarding after that is if IIS INTERLOCUTOR SHEBA KURIAN 5:26 Yes, Sister it's okay for me.NN NURSE NAIJI SAJI 5:31 Okay, thank you so much Shiva. Definitely we can help you. So once you are confirmed, you are your service, whatever service you want, please let me know I will proceed further. Okay, thank you.IS INTERLOCUTOR SHEBA KURIAN 5:43 Thank you so much.