NURSE (68%), INTERLOCUTOR (32%)
NA NURSE ANUSHIYA 0:02 Good morning.IS INTERLOCUTOR SHEBA KURIAN 0:02 Good morning.NA NURSE ANUSHIYA 0:04 Please be seated. IS INTERLOCUTOR SHEBA KURIAN 0:05 Thank you. NA NURSE ANUSHIYA 0:07 My name is Anisha one of the head nurse working in this nursing agency IS INTERLOCUTOR SHEBA KURIAN 0:13 Yeah NA NURSE ANUSHIYA 0:13 How can they andIS INTERLOCUTOR SHEBA KURIAN 0:15 you can call me ShaybahNA NURSE ANUSHIYA 0:18 well Mishima How can I assist you today?IS INTERLOCUTOR SHEBA KURIAN 0:21 Sister I'm a journalist and I will be out of station for next 15 days so my mother is very uh who is very old is alone at home so I just want to know what are the services are available in health agencyNA NURSE ANUSHIYA 0:38 Well, Mishima from her information what I understood is you're you're looking services for your mother and you're going overseas for some day sister right? IS INTERLOCUTOR SHEBA KURIAN 0:47 Yes sister NA NURSE ANUSHIYA 0:49 when Mr Sheba but before going further I would like to ask a few questions to get a better understanding regarding your mother's situation would that be okay for you IS INTERLOCUTOR SHEBA KURIAN 0:57 a year sister NA NURSE ANUSHIYA 1:03 alright Mishima Could you please tell your mother's name and age for documentation purpose, myIS INTERLOCUTOR SHEBA KURIAN 1:08 mother's name is Disha and she is 80 years old.NA NURSE ANUSHIYA 1:14 Okay, if you don't mind, can you please say why you're looking nursing services for your mother?IS INTERLOCUTOR SHEBA KURIAN 1:21 Because my mother is will be alone at home and I will be going up for my job for 15 days. So actually, she can walk with assistance and I need someone to take care of my mother in my absence.NA NURSE ANUSHIYA 1:38 Okay, I can really understand your concern Mishima being a lovable doctor. It is very difficult to manage you as you're going overseas. Your mother cannot manage alone. So your concerns are reasonable try not to worry you're at the right place. And we are here to help you. I would like to know more about your mother's condition would that be okay for you? A year sister do you please tell me about your mother's ongoing health conditionIS INTERLOCUTOR SHEBA KURIAN 2:09 a year sister she is diabetic and hypertensive she's on regular medication and have a regular follow up as well.NA NURSE ANUSHIYA 2:16 Okay. What do you what do your mother like to prefer whether vegetarian or non vegetarianIS INTERLOCUTOR SHEBA KURIAN 2:23 vegetarian sister she's because she's appeared vegetarian.NA NURSE ANUSHIYA 2:28 Okay, Mishima I get from from an information I can understand more about your mother. So it is it has given me better clarification. Thank you so much for your answering my questions. Do you have any other concerns?IS INTERLOCUTOR SHEBA KURIAN 2:44 Sister just want to know what are all the services you will be provided and about the charges and all?NA NURSE ANUSHIYA 2:52 Definitely Mizushima. I'm happy to help you with pleasure. I'll explain you the services which are available in our agency. There are two types of services that the nurse will come to your home and serve your mother and the second one is your mother will be taken to our place and he will she will be CAD which do you prefer?IS INTERLOCUTOR SHEBA KURIAN 3:11 I would prefer to shift my mother to the nursing home so that she will not be feeling lonely and she will have good friends over here also to spend that timeNA NURSE ANUSHIYA 3:24 of course Mishima will do as per your wish. And another thing I would like to tell you is we have a lovable cat caring and compassionate nursing staffs over here and we will be providing 24 into seven care for your mother and analysis. We'll be helping and assisting you assisting your mother with showering. toileting everything. How does that sound?IS INTERLOCUTOR SHEBA KURIAN 3:51 It sounds good sister. So could you please tell me what are the charges for your services?NA NURSE ANUSHIYA 3:58 I don't really understand your concern machinima charges are reasonable and affordable. Try not to worry I will provide your brochure which will contain all the information regarding the regarding the money, so I'll give you so you can decide and tell me which of you you prefer.IS INTERLOCUTOR SHEBA KURIAN 4:20 Okay sister, definitely I will definitely I will just go through and I will let you know what would I preferNA NURSE ANUSHIYA 4:29 Shiva. After going through the brochure, you can decide me what your planned okay. Any further concerns or queries regarding the agencies which Chiba Gnosis to? Well, Michelle, I think I have clarified all your doubts. Thank you for answering your questions and answering my questions and your cooperation. And I wish your mother a speedy recovery. Thank you so much. IS INTERLOCUTOR SHEBA KURIAN 4:56 Thankyou.