SPEAKERS NURSE (70%), INTERLOCUTOR (30%)
NT NURSE TISS SACHIN 0:01 Good morning. I am tiredness of this nursing agency, I may help you,IS INTERLOCUTOR SHEBA KURIAN 0:07 sister I'm a journalist and I will not be here for the next 15 days. So my mother who is very old is alone at home so I just want to know what are the services you provide from your agency?NT NURSE TISS SACHIN 0:21 Okay, first of all, thank you for choosing our agency and I am to stop us and please be seated.IS INTERLOCUTOR SHEBA KURIAN 0:30 Thank you for the for the betterNT NURSE TISS SACHIN 0:33 conversation May I know your name pleaseIS INTERLOCUTOR SHEBA KURIAN 0:36 My name is Shiva.NT NURSE TISS SACHIN 0:39 Okay Shiva and please tell me for whom you are preferring this nursing care.IS INTERLOCUTOR SHEBA KURIAN 0:44 It reads for my mother who is 80 years old.NT NURSE TISS SACHIN 0:49 Okay, and if she's having any medical historyIS INTERLOCUTOR SHEBA KURIAN 0:53 a year so she's a diabetic and hypertensive she's not regular medication and also have a regular follow upNT NURSE TISS SACHIN 1:00 okay, and for how many days you're demanding this nursing careIS INTERLOCUTOR SHEBA KURIAN 1:06 for 15 daysNT NURSE TISS SACHIN 1:09 or only 15 days Okay. Actually our services have two types of nursing service hosted the first one is we are providing a nurse to your home IS INTERLOCUTOR SHEBA KURIAN 1:22 okay. NT NURSE TISS SACHIN 1:23 She will taking care of your mother 24 hours okay second one, the nurse will come your home but but that is only limited for six hours IS INTERLOCUTOR SHEBA KURIAN 1:32 okay. NT NURSE TISS SACHIN 1:34 Then third one if you are required then we can we can your mother can stay in our nursing home which one are you preferring?IS INTERLOCUTOR SHEBA KURIAN 1:46 Could you please explain me the charges also so that they can I can get I can decide which service I wantNT NURSE TISS SACHIN 1:57 Okay, no problem for that I want to you you come you want to fill this form okay in this form you want to mention which also needs your mother's request like if she demands Barbie or if she requests some another day like that then only I can understand and then this paper I will send to the our finance manager he will decide this about the financial challenges okay,IS INTERLOCUTOR SHEBA KURIAN 2:29 yes sister actually she needs assistance for walking and daily living daily activities. And also she beers glasses other than that she doesn't have any problem.NT NURSE TISS SACHIN 2:42 Okay, and you say that your mother Mother is diabetic Am I right? Yes. And for the management of diabetes issues taking tablets orIS INTERLOCUTOR SHEBA KURIAN 2:52 insulin Yeah, she's she's on medication tablets only sister no insulin.NT NURSE TISS SACHIN 2:57 Okay, and what about this mobility? Is she able to move by herself?IS INTERLOCUTOR SHEBA KURIAN 3:02 No, she needs assistance system.NT NURSE TISS SACHIN 3:05 And what about toileting and birthing? AndIS INTERLOCUTOR SHEBA KURIAN 3:09 yeah, for that also she needs an assistant generally she'll she will be able to complete thatNT NURSE TISS SACHIN 3:16 Oski but she's not bedridden or a three is walking in between,right? IS INTERLOCUTOR SHEBA KURIAN 3:24 Yes, yes.NT NURSE TISS SACHIN 3:26 Okay, no worries. Anyway, our facilities having reasonable charges only and you are requiring requesting only for 15 days. So don't worry Shaybah I caught my documentation purpose. May I know your mother's full name, please.IS INTERLOCUTOR SHEBA KURIAN 3:43 My mother's name is Joshua Thomas.NT NURSE TISS SACHIN 3:46 Okay, and as a two years I'm writing Okay, please complete this form. Then I will send it to the finance manager. Okay. IS INTERLOCUTOR SHEBA KURIAN 3:56 Okay. NT NURSE TISS SACHIN 3:58 Okay, Shayla, thank you for sharing your, uh, thank you for talking with me. And for your advice. Happy journey. Okay. And don't worry, your mother will be in our under our care, she will be safe.IS INTERLOCUTOR SHEBA KURIAN 4:13 Okay. NT NURSE TISS SACHIN 4:14 Okay. Thank you. IS INTERLOCUTOR SHEBA KURIAN 4:15 Thank you so much.