SPEAKERS NURSE (1:30), INTERLOCUTOR (1:19) IS INTERLOCUTOR SHEBA KURIAN 0:02 yesNV NURSE VIJAY 0:09 so this agency man,IS INTERLOCUTOR SHEBA KURIAN 0:13 my name is ShivaNV NURSE VIJAY 0:16 aka SEMrush Mr. Burns here today,IS INTERLOCUTOR SHEBA KURIAN 0:19 actually brother I am a, I'm a journalist and I will not be here for the next 15 days and my mother who is old is alone at home. So I just want to know what are the services are available in your agency?NV NURSE VIJAY 0:34 Okay, before proceeding further, I would like to ask you some questions. So how old are you our she is our issue or mother.IS INTERLOCUTOR SHEBA KURIAN 0:42 My mother is 80 years old and she wants some assistance to perform her daily activities. And she is diabetic and hypertensive. She's on regular medication. And she has a regular follow up as well.NV NURSE VIJAY 0:58 Okay, fine. Is she fully dependent or partially dependent? Shiva?IS INTERLOCUTOR SHEBA KURIAN 1:03 She's her partially dependent.NV NURSE VIJAY 1:07 Okay, so her health conditions are overall is good.IS INTERLOCUTOR SHEBA KURIAN 1:11 Overall, she's good data.NV NURSE VIJAY 1:16 Okay, so Shiva we have different kinds of services. So like 12 hours, 24 hours, eight hours, what kind of services do you want to know take?IS INTERLOCUTOR SHEBA KURIAN 1:29 I want the care for round the clock around the clock.NV NURSE VIJAY 1:34 Okay, on the clock you want a different different kind of charges. So would you like to proceed?IS INTERLOCUTOR SHEBA KURIAN 1:43 Yes. I just want to know what charges for all your services.NV NURSE VIJAY 1:53 Yeah, I can give you a leaflet for the charges, please. Can they go through this leaflet?IS INTERLOCUTOR SHEBA KURIAN 1:59 Yes.NV NURSE VIJAY 2:04 So let me know if you have any doubts on that.IS INTERLOCUTOR SHEBA KURIAN 2:08 No, no. Please get me this leaflet reader so that I can have a look onto that and I will let you know what AWS services I opt for you. But before that, could you please explain me in detail regarding your care how you provide care to the patients?NV NURSE VIJAY 2:29 Yeah, so if she you take the 24 hours care, our nursing staff will come and stay at your home. She will look into her care or whatever she is. If she's dependent or partially dependent, she will be the backbone of the patient and she will take care of our lives throughout time which we which are located okay. She will look at medications she will look for daily living activities, cleaning activities, everything she will take care of. And she will make her to feel very comfortable at home.IS INTERLOCUTOR SHEBA KURIAN 3:03 Okay, okay, brother, I'm really thankful to you for your explanation. And I will just go through this leaflet and I will opt one surveys and I will let you know which one I would like to go ahead.NV NURSE VIJAY 3:18 Sure, there is a contact number to visit. If you need any kind of house, please visit us or contact us. We'll be here to helpIS INTERLOCUTOR SHEBA KURIAN 3:26 you. Okay, thank you so much.NV NURSE VIJAY 3:29 Thank you so much. Have a nice day.IS INTERLOCUTOR SHEBA KURIAN 3:30 Thank you.
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ENGLISH LANGUAGE PROFICIENCY TRAINING PROGRAMME
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