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SS .1479. Joice Mary - Sheba Kurian


 

SPEAKERS NURSE (71%), INTERLOCUTOR (29%)

NJ NURSE JOICE MARY 0:02 Good evening.IS INTERLOCUTOR SHEBA KURIAN 0:04 Good evening, sister.NJ NURSE JOICE MARY 0:06 I'm the hurtness here in this nursing agency. My name is Joyce, how can I help you?IS INTERLOCUTOR SHEBA KURIAN 0:15 Sister, I am a journalist and I will not be here for the next coming 15 days. So my mother who is all is alone at home, so I just want to know, the services which you provide from your agency.NJ NURSE JOICE MARY 0:30 Okay. Hi, may I know your good name, please?IS INTERLOCUTOR SHEBA KURIAN 0:36 My name is Shiva.NJ NURSE JOICE MARY 0:38 Okay, for better understanding for who you want the nursing service your mother, right? Yes. Okay. better clarification? Let me ask some questions. Yes. And how oldIS INTERLOCUTOR SHEBA KURIAN 0:51 she is. My mother is 80 years old.NJ NURSE JOICE MARY 0:55 Okay. And what's her name?IS INTERLOCUTOR SHEBA KURIAN 0:59 Her name is Disha.NJ NURSE JOICE MARY 1:02 Sure, right. Okay, for better clarification and better understanding. Let me ask you a little more questions about her? Yes. Okay. And she's the active. The she'sIS INTERLOCUTOR SHEBA KURIAN 1:16 active, but she needs an assistance for her daily living activities sister.NJ NURSE JOICE MARY 1:22 Kay. What's her state? Whether she is oriented? Yes. Yes,IS INTERLOCUTOR SHEBA KURIAN 1:29 she's very much oriented. So she views the glasses. Other than that, she doesn't have any problem.NJ NURSE JOICE MARY 1:36 Oh, okay. Okay, fine. Okay. This is just asked to, you know, what or care she need to understand. Because of that we can plan our nursing care. Right. Okay. Okay. And you need to know about the services, right? Yes. Okay, we have different kinds of services, to our services or that differ our services that are there, and you want your, your mother to bring our nursing home, or you want our nurse to be in your home.IS INTERLOCUTOR SHEBA KURIAN 2:10 I prefer the first option sister because if I should bring my mother to get home, she will not be feeling loneliness. And she will have good friends here to spend her spare time.NJ NURSE JOICE MARY 2:26 Okay, nice. And if you're bringing your mother to here, then it would beIS INTERLOCUTOR SHEBA KURIAN 2:33 it would be in the next week.NJ NURSE JOICE MARY 2:36 Okay, okay, fine, no problem. And you can bring your mother here. And what else you wanted to know.IS INTERLOCUTOR SHEBA KURIAN 2:45 I wanted to know about the charges of your services, sister.NJ NURSE JOICE MARY 2:50 Okay, don't worry about that. Here charges are very less but the quality of care is very good. And we all are here experience to step and be provide a 24 hours care and feel so nice. And you know, all the necessities are met by your mother. Okay.IS INTERLOCUTOR SHEBA KURIAN 3:15 Okay. NJ NURSE JOICE MARY 3:16 Okay, don't worry about that. And for the charges, I can provide a brochure for the you can follow that. You can go through that and you can find the number based on the care it may vary. And if you have any doubts on it, you can ask meIS INTERLOCUTOR SHEBA KURIAN 3:33 Okay, sister. NJ NURSE JOICE MARY 3:36 Okay. Do you have any more queries?IS INTERLOCUTOR SHEBA KURIAN 3:38 I don't have any concern, sister. Okay,NJ NURSE JOICE MARY 3:41 thank you for coming here because this is the best thing agency here. And thank you for approaching us.IS INTERLOCUTOR SHEBA KURIAN 3:48 Thank you so muchNJ NURSE JOICE MARY 3:49 . Okay,



 

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