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SS .1464. Evelyn Susan - Sheba Kurian



IS INTERLOCUTOR SHEBA KURIAN 0:00 Good evening.NE NURSE EVELIN SUSAN 0:02 My name is Lakshmi and one of the nurses in this nursing agency, how can I help you?IS INTERLOCUTOR SHEBA KURIAN 0:09 Sister I am a journalist and I will not be here for the next 15 days. My mother who is old is alone at home. So I just want to know what are the services are available in New Year? Agency?NE NURSE EVELIN SUSAN 0:25 Okay, I can understand your situation. Could you please tell me your mother name?IS INTERLOCUTOR SHEBA KURIAN 0:30 My mother's name is Disha and she is 80 years old.NE NURSE EVELIN SUSAN 0:34 Okay. Could you please tell me your mother condition? How is? So we will we will arrange for the mothers? Do you want your 24 hours a nursing home or other ways to love us? Or what about how how, how can we will arrange the timing.IS INTERLOCUTOR SHEBA KURIAN 0:58 My sister she's 80 years old, she is diabetic and hypertensive and she's not regular medications and also has regular follow up as well. So, she She needs an assistant assistance for daily living activities. So, it would be better if I get to 24 hours care for herNE NURSE EVELIN SUSAN 1:26 Okay, we will arrange for her. So, when only 15 days, you want that that time only now, yes. Okay, we will arrange for that. Do you have any concern regarding for mother condition anything?IS INTERLOCUTOR SHEBA KURIAN 1:44 No sister, I just want to know what are the services you provide from your agency?NE NURSE EVELIN SUSAN 1:50 Yeah, we have it written before our center level services available according to the My mother condition, we will arrange you whatever you're comfortable with.IS INTERLOCUTOR SHEBA KURIAN 2:02 So, could you please tell me what are the charges for the servicesNE NURSE EVELIN SUSAN 2:07 that is your mother one mother wanted in this case your mother needed all means to 24 hours. So, according to the mother condition, we will arrange further the charges differently our hip administration they are only doing that just so you can contact the administration. So we will give you that contact numbers and you definitely you can call youIS INTERLOCUTOR SHEBA KURIAN 2:34 okay still and Could you could you please provide Could you please provide me some brochures so that I just can go home go and read then I onlyNE NURSE EVELIN SUSAN 2:49 Okay. We will give you this is our brochure you can read it through that is our what is that? What is that? What is that? Timing is there they will tell you that. So according to Porter, everything is written you can go through it on booklet so it's available you can contact the number.IS INTERLOCUTOR SHEBA KURIAN 3:14 Okay, sister,NE NURSE EVELIN SUSAN 3:17 do you have any concernIS INTERLOCUTOR SHEBA KURIAN 3:18 no more than sound system?NE NURSE EVELIN SUSAN 3:21 Hopefully I'm clear for you. If you have any questions, you can contact this number. Okay. ThankIS INTERLOCUTOR SHEBA KURIAN 3:26 you, sister. NE NURSE EVELIN SUSAN 3:28 Thank you.


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